Member service

You can update your member information (contact details, employment, information about studies or graduation) online or by filling out one of these forms. In membership fee or other membership matters, you can contact:

Akava Special Branches’ member service
tel. 0201 235 300 (Mon–Fri 09.00–16.00)
jasenpalvelut@akavanerityisalat.fi

When sending an email, remember to write your full name, date of birth and member number. In urgent matters, we recommend calling.

Employment councelling and legal services

If you need advice about signing an employment contract, dismissals, redundancy procedures or matters related to employment and unemployment security, contact:

Public-sector employment counselling service
tel. 0201 235 320
julkinensektori@akavanerityisalat.fi

Private-sector employment counselling service
tel. 0201 235 310
yksityinensektori@akavanerityisalat.fi

• Service time by phone: weekdays 09.00–14.00
• When emailing, state your name, telephone number, member number, trade union (i.e., TAKU) and describe the matter you need help in.

Art and culture sectors special affairs

If your question concerns especially art and culture sectors work life affairs, contact TAKU:

taku@taku.fi

TAKU's office contact details

Unemployment Fund for Higher Educated Employees ERKO

In matters regarding earnings-related unemployment benefit, contact ERKO:

tel. +358 9 7206 4343 (Mon–Thu 12.00–15.00)
erityiskoulutettujen.tk@erko.fi
ERKO online services

Travel insurance and accident insurance

Turva insurance provider (until 31.12.2024)
Customer service, tel. +358 1019 5110 (08.00–18.00)
Compensation, tel. +358 1019 5108 (09.00–17.00)

LähiTapiola (from 1.1.2025)
Customer service, tel. +358 9 453 9600
Compensation, tel. +3589 453 8336

Find more information about this insurance (e.g. incurance number) from TAKU's memberpages >>

Liability insurance and legal expenses insurance

If insurance provider
Customer service, tel. +358 10 19 19 (08.00–20.00)
Compensation, tel. +358 10 19 18 18 (09.00–17.00)

NB! Opening hours may change during holiday seasons and around public holidays. See the website of the company you are calling for more information.